Helpline: 01234 867944

Call us

There is around a 45 minutes call wait to speak to an advisor at present. We are sorry about this and are doing all we can to help as many as possible. We are a charity run mostly by volunteers and we have an enormous number of calls each week and just don’t have enough funding or volunteers to answer them all.

National Help to Claim

Open Monday to Friday 8am – 6pm

Bedford Helpline

Open Monday to Thursday 9.45am – 1pm

Food/fuel crisis only

Open Monday to Thursday 9.45am – 1pm

Email us

You can use our Contact Form to request a call back or an email from one of our advisers. During busy periods this can take up to three working days but will usually be sooner.


Find help guides to help you with budgeting, debt, pensions, benefits, housing, employment, consumer and health issues -alongside many other issues. If you need personal advice, contact us.

Visit us Face-to-Face

These appointments are currently open to those with priority needs and will be offered to those who will benefit from seeing one of our advisers in person.

We highly recommend you contact us via phone or email to book an appointment.

Report a hate crime

Mary Seacole Housing Association has recently opened a new Hate Crime service, this service is called Bedfordshire’s Community Mediation Service. The service was developed to support people who are experiencing Hate Crime/ Hate Incidents who live in Luton, Central Bedfordshire and Bedford.

Business/Admin Enquiries only

We are not able to deal with advice enquiries.

Call Us: 01234 346543

Email Us: